Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction warranty with all our Linux web hosting packages, meaning that each individual assistance request you email is going to be replied to in only one hour maximum. Our support crew members have been taught to easily take care of any case and to provide you with on time advice on any trouble that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is delivered by a team of qualified employees that are ready to react to your questions without delay. It is easy to speak to the technical support crew by opening a help and support ticket from your Online Control Panel or by posting us an e–mail. On working days, you may also call us on the telephone or make use of the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a huge education base into the Control Panel to enable you to acquire practical step by step recommendations whenever you want. Each section of the Control Panel possesses its own contextual help area presenting a variety of how–to posts. We have also made educational videos to present you with a better visual representation of the best way to execute any presented procedure.