1 hour ticket response
UrlGuru.com’s team of support engineers is focused on offering rapid answers to all your queries. We’ll review your support ticket the second it’s been submitted and will get back to you with a solution to your problem within less than one hour after the client support ticket submission. As a matter of fact, our average trouble ticket response time is 20 minutes.
A First–Class Client Support Service
Our technical support staff members have huge experience in the Linux web hosting niche and are qualified enough to come up with a swift solution to your problem. If, however, the matter at hand is not within the competence of a support technician, the technical support ticket will be forwarded to a developer or sysadmin for additional assistance.
An Intuitive Help Section
Built into the Online Control Panel is an easy–to–navigate Help Center, which offers you a variety of sources of information. You can browse through a regularly updated knowledge base offering web hosting account management articles and site administration articles, check our instructional video tutorials or have a glance at our F.A.Q. archive.
