A 99.9% Server Uptime
The advantage of developing your very own web hosting platform is that you don’t need to worry about compatibility issues – you set up a special set of software applications in such a manner so as to be compatible with a defined set of hardware parts. The final result is something way more steady and reliable, since there are much less possible chances of failure. We’ve set up our cloud hosting platform atop time–proven hardware elements along with a significantly tweaked version of Security–Enhanced Linux in an attempt to set up an exceptionally risk–free home for your personal websites.
That is why, with each of our Linux web hosting packages we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s crucial to also build your own network infrastructure. Because of this, we built a custom internal network in all our data centers. Based on topflight Juniper switches and routers, our internal network allows for mind–bogglingly fast data transmission rates and is also fully redundant.
As a result, you can enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, irrespective of which web hosting plan you have selected.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to reduce all potential risks with our cloud hosting plans and while we offer premium–quality customer support, there are occasions when the customer is simply not satisfied with what we are offering. Or he needs to move to a more robust web hosting solution, such as a virtual private server or even a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not fully satisfied, we will give you a full refund.
24/7 Technical Support
If you have ever been forced to wait for hours for an answer, you know how infuriating this can be, even more so if your web site is on the line. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be here for you and they will get back to you within sixty minutes. And the best thing is that their average response time is less than 20 minutes!