You can find plenty of web hosting companies out there, still many of them are resellers who have limited resources, particularly when it comes to support. One way to distinguish them is the option to contact the company over the telephone. The type of support that you can receive through this particular method of communication may vary depending on the supplier - some provide dedicated phone support, many others offer basic and customer support only since some issues are more time-consuming and it would be faster and easier to be resolved through a support ticket, especially if the issue needs to be escalated. However, it is good to find that you could always contact your website hosting provider as there're a lot of small-scale problems that can be taken care of efficiently and in a timely manner with a telephone call, not mentioning that you can get more info regarding the services before you become a customer.
Phone Support in Web Hosting
Since we have live phone support 14 hrs a day, you will be able to get in touch with us and speak with our customer support agents to learn more about all Linux web hosting that we offer and ensure that our servers meet the system requirements for your websites prior to you buying anything. For your convenience, we have phone numbers on three continents so you will be able to call the one nearer to you - in the USA, Great Britain or Australia. If you are already a customer, you can give us a call about general and billing issues, and even about some tech ones. If the issue is strictly technical or it requires longer time to analyze, you should employ our ticketing system, which will enable both you and our technical support crew to track the info given by both sides.